Why Can`t I Log into My Legal and General Account

After you register with Coll8, we need to link you to your statutory and general occupational pension provision. Under « Getting Started » you will find services that allow you to do this. For example, if Legal & General already has your email address, it may be possible to use it. Alternatively, you can enter your retirement account number at any time (either on your membership certificate or on your annual statement). We will do everything in our power to protect your money, but it is very important that you remain vigilant to avoid pension and investment fraud. Keep your financial information safe and be careful before making an investment. Coll8 only stores your email address and name. Coll8 does not access your social media history, posts, comments or other data from your social media account. Coll8 also retains your consent to the terms and conditions that you must accept again upon expiration. You can find your account number on your membership certificate or pension certificate. Please note that only company pension account numbers are supported. Coll8 is an application that allows you to securely access a range of services provided by your employer.

Over time, we plan to increase the number of services available within Coll8. If you have ideas about what you`d like to see, or feedback in general, please send them via our self-help feedback service. Our team will take your request quickly and contact you if they need more information. JavaScript is not enabled in your browser and therefore may not display all the features of this and other websites. Your services must be in your workspace. If no service is visible in the workspace, please report the problem in the self-help section of the application. Registration for Coll8 works by matching the information you provide with the information Legal & General already has about you. Legal & General cannot store the data you provide. There are several services available for integration, so try another one and see if it works? To learn more about how we collect, store and use your personal information, see our Privacy Policy. This includes information about the General Data Protection Regulation (GDPR) and what it means to you. Select one of the following products for help, information, and contact options. Make sure you have your customer reference number handy.

Once you`ve entered your personal email address, we`ll send you a 6-digit verification code to that email address to make sure it`s valid. Please enter the 6-digit code in the Coll8 app once you have received it. Please take a moment to answer three security questions. These are used to recover a forgotten password. Get instant answers to your login requests via the Help button and virtual assistant at the bottom of the login screen. If you don`t know what to do to stay safe, The Money Advice Service provides information to help you spot scams and protect yourself. If we need to make a payment for plans you had or still have with us, we will contact you to ask for your bank details. Before you share your information, you need to make sure we really are by calling us on 03700 500 263.

You must complete the registration process from the Getting Started tile. Once you`ve done that, Coll8 will automatically show you the correct workspaces. Coll8 will only post jobs if you have a living pension in the Legal & General Workplace section. If you have a company pension but still can`t find a job, please contact your usual legal and general support service on 0345 073 0785. Opening hours are Monday to Friday from 8:30 a.m. to 6:00 p.m. Call fees vary. We can record and monitor calls. We ask for a few details about yourself, including your postal code. Coping with finances when someone has passed away can be intimidating and anything but easy.

We will do everything in our power to make it as easy as possible. It is important that you enter the same personal data as those used in your application. If your application is joint, please ensure that you follow this process separately. Access your data with My Account and update it when it`s convenient for you. Coll8 is yours and you can continue to use it even if you change jobs. Therefore, you need to register with your personal email address so that your access stays with you. Fast, convenient and safe. View and manage your policies at home or on the go. If nothing happens or your services are slow to load, please send us your feedback via the self-help section of the app. Your message will be received and automatically assigned to one of our employees for resolution. Please let us know exactly which icon you clicked on and as many details as possible about the device you are using.

You can send feedback at any time using the messaging feature with Coll8 – this is the chat icon at the top right of each service.